Return policy

 

You may return an item within 14 days of receiving your order. Please ensure the following conditions are met:

  • The item(s) are unused and in their original condition
  • There are no makeup stains or other marks
  • All original tags are still attached

Important Terms & Conditions

  • All approved returns will be refunded as store credit only. We do not issue cash or card refunds.
  • If we receive a returned item in an unsuitable condition (e.g. broken sealing, stains, missing tags), your return will be declined, and the item(s) will be returned to you at your expense.
  • Return shipping is at your own cost unless the item is defective or we sent the wrong item or size.

How to Return an Item Step by Step

  1. Carefully read the return policy above.
  2. Email us at contact@monybody.com and we will guide you through the next steps.
  3. We strongly recommend using a trackable shipping method, as we are not responsible for any returns lost in transit.